Introduction
HappyHorse ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI image generation and editing services available at happyhorse.design (the "Service"). This policy applies to all users of the Service.
Information We Collect
Information You Provide
- Account Information: Name, email address, and password when you create an account.
- Payment Information: Billing address and transaction details processed through our payment provider, Creem. We do not store your full credit card number on our servers.
- User Content: Images, text prompts, and other materials you upload or generate using our AI tools.
- Communications: Any messages, feedback, or support requests you send to us.
Information Collected Automatically
- Usage Data: Pages visited, features used, AI generation parameters, session duration, and interaction patterns.
- Device Information: IP address, browser type, operating system, device identifiers, and screen resolution.
- Log Data: Server access logs, error logs, and performance metrics.
Information from Third Parties
- Authentication: Name and email address from Google when you sign in with your Google account. Additional authentication methods may be available depending on configuration.
- Payment Processing: Transaction confirmation and billing status from Creem.
How We Use Your Information
We process your information for the following purposes:
- Service Delivery: To provide, maintain, and improve our AI image generation and editing services.
- Account Management: To create and manage your account, process authentication, and provide customer support.
- Payment Processing: To process subscriptions, credit pack purchases, and manage billing through Creem.
- Communications: To send service-related notifications, account updates, and respond to your inquiries. Upon account creation, you will be automatically subscribed to our newsletter for product updates and promotional content. You may unsubscribe at any time via the unsubscribe link in our emails.
- Analytics & Improvement: To analyze usage patterns, improve our AI models and services, and enhance user experience.
- Security: To detect, prevent, and address fraud, abuse, security breaches, and technical issues.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
AI Data Processing
When you use our AI image generation and editing features, your prompts and uploaded images are processed to generate the requested output. Please note:
- Your prompts and generated images may be temporarily processed on third-party AI provider infrastructure to produce results.
- We do not use your prompts or generated images to train AI models unless you explicitly consent.
- Generated content is stored in your account and may be deleted upon your request or when you delete your account.
Data Sharing and Disclosure
We do not sell your personal information. We may share your information with:
- Service Providers: Creem (payment processing), Google (authentication), Resend (email delivery), S3-compatible storage such as Cloudflare R2 (file storage), Google Analytics and Microsoft Clarity (website analytics), Cloudflare (network security and country detection).
- Legal Requirements: When required by law, regulation, legal process, or government request.
- Business Transfers: In connection with any merger, acquisition, or sale of assets.
Data Retention
- Active Account: We retain your personal information for as long as your account is active.
- Account Deletion: Upon account deletion, your personal data and generated content are permanently removed within 30 days, except where retention is required by law.
- Usage Logs: Anonymized usage analytics data may be retained for up to 24 months for service improvement purposes.
- Legal Holds: We may retain certain information longer if required by applicable law or for legitimate business purposes.
Your Rights and Choices
Depending on your jurisdiction, you may have the following rights:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request correction of inaccurate or incomplete personal information.
- Deletion: Request deletion of your personal information and account data.
- Data Portability: Request your data in a structured, machine-readable format.
- Objection: Object to the processing of your personal information for certain purposes.
- Opt-Out: Unsubscribe from marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.
To exercise any of these rights, please contact us at support@happyhorse.design.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place, including Standard Contractual Clauses, to protect your data during international transfers.
Children's Privacy
Our Service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child under 16, we will take steps to delete it promptly.
Security Measures
We implement industry-standard security measures including encryption in transit (TLS/SSL) and at rest, access controls, regular security audits, and monitoring to protect your personal information. However, no method of transmission over the internet is 100% secure.
Data Protection Regulations
We comply with applicable data protection regulations including:
- GDPR (General Data Protection Regulation) for users in the European Economic Area.
- CCPA (California Consumer Privacy Act) for California residents.
For more information on how we use tracking technologies, please see our Cookie Policy.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "date" field. Your continued use of the Service after any changes constitutes your acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Privacy and data inquiries: support@happyhorse.design
- Website: Contact Form